4 minYorkshire Tea called out brand abuse on social media — here’s why it’s importantThis week, Yorkshire Tea caused quite a stir on Twitter.
6 minWant to work in social media? Here’s 10 things you need to knowIf this is a job you’re interested in, it’s important to know exactly what’s in store. It’s not an easy ride but it’s worth it.
4 minDon’t normalise the abuse of organisations on social media — it impacts the person behind the screenWhat was once consumers sending strongly worded emails has transformed into social media users spouting abuse.